Service

Good day <br> <br> I was having a problem with my line since on December 2015 my line was 2mbps and i subscribe for 4mbps and i did report the problem telkom never fixed it till now. The issue now am facing is that a persom from telkom called me and told me that they are fixing the problem then m6 line stopped working ever since till now i have made full payments for 4mbps of which the line was working at 2mbps now it's not working at all <br> <br> Can someone please help me as i want t cancel my line now but if i do cancel my line they will have to pay me my money that i payed for 4mbps of which the line was using 2mbps i have waited and been patient with telkom now i am frustrated and irritated about their service if my line is not fixed in the next two weeks I must cancel my line and pay me my money<br> <br> Thank you