service

Good day. I have a contract with them, and it was supposed to end end of February. My problem is that I went to go get information for myself and I was sent around. Eventually I was told to fill in a cancellation form , which I did but still its not done. I then received a statement with a crazy amount and I was not even contacted that I am now going to be charged different. I then tried again to contact them but no one is attending to my query. So my problem is why should I pay while they didn't even notify me that my contract is due and what will happen after? I do have proof of emails I sent them but can't prove calls and chats I had with the consultants. I would have loved to work with them again but now I am not sure.<br> <br> Please assist me. <br> <br> Regards<br> R Nhlapo