SB
Shawn B

1 reviews | Active since Mar 2016

19 Mar 2016, 12:16

Service

Im very angry at the service i get at the keywest telkom branch as no one in that place can help you with anything, we had a contract with them for 2yrs and then was charged extra as our contract expired, but no one at telkom contacted me or informed me that my contract expired and when i went to there branch it was like talking to a plank cause she could not even help us with why that happened and had a bad attitude. Im with cellc and we were looking to change over to go with telkom but with this bad service they just lost 2 customers and hopefully more as they cannot provide better service to there customers.

0
Replies (1)
Telkom
Telkom's reply19 Mar 2016, 12:37
Official
Hello Shawnbuckham26,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.