*** service

Telkom keeps promising to call me back regarding a billing query, it has been 2 weeks now noone has called me back but i was promised to be called back within 24 hrs by Ntokozo Nkuna (who swore at me thinking he put me on mute). i have been a client for more than 5 yrs with Telkom and the treatment i receive is really ***. Why do i have to beg for a service, i was given a FAULTS REFERENCE ***2 which i doubt that even works.

worse of it all today, i was told i am being transfered to a Team leader/supervisor and i was put on hold for 30 minutes i guess they wanted me to drop the call. Ayabulela was the consultant was transferring me.