1 reviews | Active since Oct 2020
SERVICE
TO THE CEO OF TELKOM:
I AM UTTERLY DISGUSTED IN A WAY I CAN NOT EXPRESS MYSELF!!!!
TELKOM IS THE ONLY COMPANY THAT I KNOW OFF THAT DOESN'T ALLOW BANK DETAILS TO BE CHANGED DUE TO A CLIENT'S CIRCUMSTANCES. THEY MENTIONED THAT A NEW BANK ACCOUNT MUST BE OLDER THAN 3 MONTHS BEFORE THIS COULD BE AMENDED ON THEIR SYSTEM, HOW RIDICULOUS IS THIS.
I HAVE A FEW DEBIT ORDERS AND NOT ONE OF THEM HAVE GIVEN ME THIS BULL**** EXCEPT TELKOM. THEY ALSO MENTIONED THAT IF THE DEBIT ORDER DOES'T GO THROUGH ON THE CURRENT BANK ACCOUNT (WHICH IS NOW CLOSED) THEY WILL ADD ANOTHER R200 REJECTION FEE TO THE MONTHLY PREMIUM. THIS IS PLAINLY ROBBING PEOPLE IN DAYLIGHT.
I WOULD SUGGEST SOMEONE AT TELKOM SHOULD CHANGE THIS, TO BENEFIT AND TO KEEP THEIR EXISTING OR EVEN NEW CLIENTS.
I WOULD LIKE A RESPONSE TO THIS MATTER AS SOON AS POSSIBLE BECAUSE WE AS PEOPLE HAVE A RIGHT TO CHANGE THINGS IN THEIR LIFE DUE TO CIRCUMSTANCES.
TELKOM WON'T MAKE MY LIFE MISERABLE JUST BECAUSE THEY WANT TO ROB ME AND I DON'T KNOW HOW MANY OTHERS BUT I HAVE DECIDED TO RATHER GO WITH ANOTHER SP IN THE NEAR FUTURE. THANK YOU SO MUCH.....FOR NOTHING.
