SC
Sanet C

1 reviews | Active since Jul 2011

05 Feb 2020, 15:05

**** Service

If i could give a minus rating, i would have Telkom is busy phasing out their copper lines they are replacing these with wifi lines and the ****piest phones ever they work for a week or two, and then the handset goes. You cant hear anyone or they cant hear you you have to talk via the speaker which is not very professional in a business

if i chose the new device, i would have taken the onus on me go to the nearest telkom office to sort it out. But I did not choose the devices Secondly, there's 14 Business Lines all over the country I cannot go to each premises and collect it and take it to a telkom office and how will my business operate without a phone for 7-14 working days?

All I am asking is that Telkom replaces the 3G Filla Wifi Phone with a proper unit, one that works. One that doesnt frustrate the living **** out of me and make me loose clients

all 14 units can be delivered to one address, and i will then arrange for the 14 units that needs to be replaced to be collected from one place.

But no, pillar to post. My problem. not theirs

With all the retrenchments taking place at telkom, can they really afford to lose more customers?

Is the " I dont give a dam attitude" not perhaps the issue here. If your customer service is the problem

I have phoned the call centre, been in contact with Telkom on Twitter and no help at all

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