CH
Celeste H
1 reviews | Active since Feb 2018
19 Feb 2018, 12:33
Service
I have a landline with uncapped wi-fi with Telkom. Since December 2017; I have no connection or line. I reported this numerous times and it is still not fixed. They just tell you they still wait for the cables guys to fix the broken cables. Does it really take months to fix this. I think its poor workmenship and service. I hope they will credit my account for the lost time as I still get billed every month.
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Telkom's replyOfficial
19 Mar 2018, 11:11Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply19 Mar 2018, 11:11
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,