JH
Jaun H

1 reviews | Active since Dec 2012

26 Jun 2015, 08:55

SERVICE!!!

I instaled a dsl line in my dundee branch.<br> <br> The telkom technician installed it and never mentioned that I need to activate this line at telkom<br> Why the hell do I install a line!<br> All my technicians have been booked for installing today only to find out the line still needs to be activated so sorry guys, telkom never informed us that this line needs to be activated.<br> Ive been on the phone now for almost 45min<br> Hand two people drop the phone.<br> Now the third call no one ever answers the phone.<br> <br> Very frustrated with telkom!

0
Replies (1)
Telkom
Telkom's reply26 Jun 2015, 10:29
Official
Hello JaunSA,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is : SM120875

We apologize for any inconvenience caused.

Regards,
Arnold Madisa
Telkom Social Media Team
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Best regards,