**** service

I have app**** for Telkom router before the Pandemic started and after it started, when we have to work from home. I realised that there is no coverage at my place and went to Mall of Africa around November and they check and confirm. Then told them am cancelling it, even today they are still debiting my money even though I am no longer using it and I have a reference for cancellation. Is there someone who can help me or we just have to sue them?