ZM
ZAMAJOLA M
1 reviews | Active since Jul 2012
08 Feb 2016, 13:10
Service # ***
I sent through a request on 17/12/2015 for my contract not to be renewed which was within the 21 days cancellation period 21/01/2016 I received confirmation that my contract has been cancelled , since then I have been having countless issues with my credit of R598 that is due to me because of the debit order that was processed 20/01/2016 .<br> It seems that no one within the Call Centre want to take accountability and that been said I have been placed on hold for over 20 minutes waiting for a manger to take my call . <br> Im beyond disappointed in the service I'm receiving from Telkom
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Replies (1)Telkom's replyOfficial
08 Feb 2016, 15:48Hello zamajola majola,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198190
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198190
Regards
Luleka
Telkom Social Media Team
Telkom's reply08 Feb 2016, 15:48
Official
Hello zamajola majola,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198190
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198190
Regards
Luleka
Telkom Social Media Team
