1 reviews | Active since May 2015
Service ***
Hi. We have had no service for much of 2015 due to the telephone line being severed from its pole as well as area related issues. Our service has been interrupted time and again.<br> <br> From September 2015 maybe even longer till today we have had no service yet been paying for the service. We have reported the issue at a Telkom centre to a Bongiwe Sosibo who sent an email Vernon Stewart on 17 January 2016 detailing our issue. Till today we have had no progress on the matter. We enquired again and were given *** to contact yet that number no matter what time of day you call it never gets answered. <br> <br> Needless to say that for months we have been paying for a service which we have no access to and accepting our money is simply **********!
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This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201139
Regards
Noku
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201139
Regards
Noku
Telkom Social Media Team
