SERIOUSLY TELKOM.....I HAVE HAD ENOUGH!!

<p>On 24 June I got a sms from Telkom saying they identified a network outage in my area and that I should reply yes to report the fault if I was affected which I did. I then followed up every few days for an update and they kept saying the technician was working on it as it was a cable that needed to be replaced. I then got a sms on 20 July saying the issue has been resolved and if there was still a fault I should call 10210. I then called on 21 July to log a fault as my landline was still not receiving calls or able to make calls but my internet was back on. On 24 July I got another sms to say the fault is in hadn with their technical division. On 25 July my landline seemed to have been working in the morning but then late afternoon the landline was again out of order - no making of or receiving calls and then my internet has also been off since then. Everytime I phone 10210 for an update they keep saying the technician is coming out and that they are working on it. I called everyday last week and that's the same story over and over....no one can actually tell me what the problem is or how long it is going to take to fix. I find this extremely upsetting as me not having internet and a landline is affecting my income! Could someone please get back to me on this. I just called again and the lady said she was sending a message to the manager of the technicians for an update. I have had enough Telkom!! Seriously....you are in the communications industry so please communicate with me what the problem is and how long this is going to take. It is absolutely essential for me to have internet and a phone line.....I have been struggling since June!</p>