Seriously Telkom ???!!!

4 months ago our line was cut with no explanation nor any warning. We were then given a wifi phone with no Sim, when the Sim finally arrived it was not registered on the network. Since then with multiple visits to various Telkom offices, calls where i carry the cost, Twitter DM's requesting information that was submitted yet no improvement, resulting in my tweets being ignored. All i require is someone to be allocated to this issue to be resolved. #EpicFail