Seriously!!!
<p>And Telkom did it again, they mess up contracts more than any other service provider, once this contract is finished i will never ever use them again, and i will make sure no one else do. My main contract number " does not exist on their network, thats what is says when you want to call, do it once by accident i can still understand but two months later thats stupidity and really incomperent of doing your job. I will not waste my time to call them again, i give them one day to fix this, ans this time i will take this to Carte Blance...this is ***** cauae who has that number now , i pay this contract EVERY month and on date, ao what the hell is your problem TELKOM???? Who ever is in charge of this is seriously in the wrong position </p>
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Telkom's replyOfficial
03 Jul 2017, 10:09Good day Marlene,
We have logged and sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***6.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply03 Jul 2017, 10:09
Official
Good day Marlene,
We have logged and sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***6.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
's updateReviewer Update
06 Jul 2017, 07:34Its days later and yet my sim is still not fixed, just says that its not registered on the network, if my sim card is not fixed by the end of today, i am taking this further, Telkom is so quick to take their money but they dont give a damn about their customers, if i insert my sim into my phone at 17:00 today and its still not working Telkom must take whats comimg their way, and i want to know WHY is my sim removed of the network if its paid every month and used, it was an accident is not doing it for me anymore. I am so fed up with Telkom.
's update06 Jul 2017, 07:34
Reviewer Update
Its days later and yet my sim is still not fixed, just says that its not registered on the network, if my sim card is not fixed by the end of today, i am taking this further, Telkom is so quick to take their money but they dont give a damn about their customers, if i insert my sim into my phone at 17:00 today and its still not working Telkom must take whats comimg their way, and i want to know WHY is my sim removed of the network if its paid every month and used, it was an accident is not doing it for me anymore. I am so fed up with Telkom.
's updateReviewer Update
09 Jul 2017, 19:25Apparantly Telkom does not give a damn about all the bad reviews against them, i checked every side on google for complaints, and wow, i am not even shocked, you have more unhappy clients than happy, i actually like this, as i have copied and paste all of those links, i am not making a threat i am sending those to ICASA now as well as Carte Blance as i think its time for them to investigate telkom, USELESS is an understatement and a complement to you, you are the worse service provider i have ever dealt with. Its now a week and gosh the **** you come up with, now my contract was ACCIDENTLY listed as prepaid, they discontinued the "pre paid" number even thou its been used every month, and STILL my number is off, but you are so quick to take my money every month, I am not stopping now, i will go as far as i can, i will make sure NO ONE will ever take out another contract from you, 2 months ago i had the same problem and it took a month to fix my sim card, it ends here, enough is enough, your service is horrifying, we actually cant complain as there is no service i guess, stop phoning and start fixing your mistakes.
's update09 Jul 2017, 19:25
Reviewer Update
Apparantly Telkom does not give a damn about all the bad reviews against them, i checked every side on google for complaints, and wow, i am not even shocked, you have more unhappy clients than happy, i actually like this, as i have copied and paste all of those links, i am not making a threat i am sending those to ICASA now as well as Carte Blance as i think its time for them to investigate telkom, USELESS is an understatement and a complement to you, you are the worse service provider i have ever dealt with. Its now a week and gosh the **** you come up with, now my contract was ACCIDENTLY listed as prepaid, they discontinued the "pre paid" number even thou its been used every month, and STILL my number is off, but you are so quick to take my money every month, I am not stopping now, i will go as far as i can, i will make sure NO ONE will ever take out another contract from you, 2 months ago i had the same problem and it took a month to fix my sim card, it ends here, enough is enough, your service is horrifying, we actually cant complain as there is no service i guess, stop phoning and start fixing your mistakes.