Seriously??
<p>I have had a billing issue with telkom. After much hassle they got back to me and requested information that they sent to the billing department to sort out and I was told they would contact me. Suprise suprise! No one did and last week they were nice enough to suspend the service without a warning even though there is 2 open calls. So now I'm going to pay for the days I had no service because your staff again are ***********? I suggest you guys contact me before end of business today.</p>
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***9.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***9.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Busi
I sent all the information as per telkom request and then my service gets suspended because of a delay on your side? How is that fair?? Billing was ment to call me and they never did now I'm disadvantaged by this.
Good day Busi
I sent all the information as per telkom request and then my service gets suspended because of a delay on your side? How is that fair?? Billing was ment to call me and they never did now I'm disadvantaged by this.