SERIOUSLY

<p>I am FED UP with Telkom Mobile</p> <p> </p> <p>I have UNCAP internet at home and pay my account religiously EVERY MONTH.</p> <p> </p> <p>A few weeks ago, my internet was disabled due to non payment on December 2016 as per Telkom.</p> <p> </p> <p>We phoned Telkom and said that the account is up to date plus we emailed the POP as no one could see the money paid onto our account.</p> <p> </p> <p>We have been emailing the same POP to about 5x different people and no one is WILLING TO HELP US!!!!! We even checked with the bank and the amount was paid over to Telkom.</p> <p> </p> <p>We eventually found a person who claimed to be able to assist and confirmed the POP was received and meracisly she could see the money reflecting on the account which others have failed to see. She said that the internet will be on again on MONDAY 23.01.2016</p> <p> </p> <p>It is Friday today and it is still not on.</p> <p> </p> <p>My husband had to resent the POP for the 6th TIME on Tuesday 24.01.2017!!</p> <p> </p> <p>Starting AGAIN this ridicules cicle. Only then we got a reference number and HE could not see the payment in the account... It boggles my mind..</p> <p> </p> <p>We went to the Telkom store and it is even a BIGGER joke.... No one could assist us.</p> <p> </p> <p>It is FRIDAY today and still no feedback...</p> <p> </p> <p>It is now a month that I am without connection and TELKOM expects me to pay for this month?</p> <p> </p> <p> </p> <p> </p>