serious problem with attending to faulty lines

Item: Telkom
Rating: 2
Author: carmen S

we reported a fault on our lines last week thursday. we reportted the fault and telkom said they would resolve this within 4 days. four days have passed and still we have no lines that work,.this is unacceptable. we have a business to run and with everyday that passes without lines, we lose valuable time and money.

Helpful (0)

Replies (1)

Telkom's replyOfficial

28 May 2015, 10:24

Hello tcs0430,

Thank you for bringing this matter to our attention.

We are currently investigating your issue and we will revert back to you with feedback.

Your Social Media reference number is SM113978.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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Telkom's reply28 May 2015, 10:24

Official