ER
Elsje R
1 reviews | Active since Feb 2018
14 Feb 2018, 09:07
Senior Citizen left without communication to Aid Call
I am writing on behalf of a senior citizen, Dr. Manie Nel (80 years old).
HIS TELKOM ACCOUNT NUMBER IS: ********** 62523
He moved to an apartment in Strand, Cape Town in December 2017. He requested his land line and wifi to me moved, but Telkom has not contacted him, despite our calls to the call center logging the calls.
The urgency is that he is left with no contact to Aid Call 24/7 (Tele alarm - personal safety alert system), should he need urgent medical/emergency assistance as it is connected to his landline.
This is not acceptable and we would like to request that he is contacted on ********** 474.
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Elsje R's updateReviewer Update
14 Mar 2018, 16:59He had to wait and wait. It is resoveld now. This again took too long. My hello Peter message is older than a month and you only reply now?
ER
Elsje R's update14 Mar 2018, 16:59
Reviewer Update
He had to wait and wait. It is resoveld now. This again took too long. My hello Peter message is older than a month and you only reply now?