RD
Roann D
1 reviews | Active since Jul 2013
10 Jan 2017, 08:34
Sending a Tech
<p>A week ago I logged a call with old "trusty" telkom. I advised them that my phone line is not working and that my 4mb line has a download speed of 0.6mb (confirmed by speedtest.net) They logged a call and said that a technician needs to come out. The next day they did phone again and confirmed my phone line is down and the internet is not working... as I told them the previous day. Now a week later I am still waiting for the technician to show up.</p>
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Telkom's replyOfficial
11 Jan 2017, 08:14Good day
Thank you for making contact with us. Please be advised that we have escalated this fault for urgent attention and our technicians will be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply11 Jan 2017, 08:14
Official
Good day
Thank you for making contact with us. Please be advised that we have escalated this fault for urgent attention and our technicians will be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
RD
Roann D's updateReviewer Update
12 Jan 2017, 07:44Still waiting guys
RD
Roann D's update12 Jan 2017, 07:44
Reviewer Update
Still waiting guys