JU
Jaryd U
1 reviews | Active since Apr 2015
22 Apr 2015, 11:53
Sells LTE products that aren't supported
I have purchased a Samsung S6 LTE cellphone on contract with Telkom Mobile and when I enquire as to why the LTE is not working, I was told that this model does not support the required Band/Frequency for Telkom Mobile LTE and I must buy an iPhone or 3G/LTE modem in order to make use of their LTE network.<br> <br> How can you sell a mobile phone that does not work on your own network?!! This is pathetic!
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Telkom's replyOfficial
22 Apr 2015, 14:38Hello Jaryd.Urbani,
As per our telephonic conversation, we will call you later and guide you accordingly regarding the device.
Your reference number is SM105730.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our telephonic conversation, we will call you later and guide you accordingly regarding the device.
Your reference number is SM105730.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply22 Apr 2015, 14:38
Official
Hello Jaryd.Urbani,
As per our telephonic conversation, we will call you later and guide you accordingly regarding the device.
Your reference number is SM105730.
Regards,
Joshua Mnisi
Telkom Social Media Team
As per our telephonic conversation, we will call you later and guide you accordingly regarding the device.
Your reference number is SM105730.
Regards,
Joshua Mnisi
Telkom Social Media Team