jB
joseph B

1 reviews | Active since Apr 2015

18 Apr 2015, 10:01

selling unlimited mobile contracts under false int

i bought the telkom mobie unlimited for bussines and when halfway in the month the internet is as slow as can be.<br> the ad they advertise everthing unlimited broshures ads but i phone them and now they said up tp 10gb then its slow down but still paying R1599 every month. they say its in the terms and conditions but nowhere i was told about or advertise . the terms says telkom reserve the right to a fair usage .<br> <br> I am not happy at all and i think the public should know about this before buying for that is not unlimited but capped

0
Replies (1)
Telkom
Telkom's reply18 Apr 2015, 11:10
Official
Hello nicoledebeer,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our mobile billing and technical departments and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team