Selldirect/Telkom Mobile BREACH OF CONTRACT
In July 2017, I was contacted by selldirect, under the fabrication/false information that Telkom mobile is offering me a Free mifi router and 5gig data contract. I have already got a contract with my mobile at Telkom mobile and was **** to about my area coverage. And have to roam using MTN signal on my mobile so I use up my data very quickly and have to purchase more very often. I am unable to pick up signal on the mifi router so have since not used the contract. I have a case number for a technician to come to my premises to check coverage, however it has been a month since I have lodged the case. I am losing a great deal of money monthly for x2 contracts that I am unable to use.
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Replies (2)'s updateReviewer Update
18 Nov 2017, 20:29It has just been confirmed by a Telkom Technician via a telephone call, that my house falls under a grey area for signal. Do I get compensated for a non working mifi data contract since July 2017 & for the contract to be cancelled due to Breach of Contract?
's update18 Nov 2017, 20:29
Reviewer Update
It has just been confirmed by a Telkom Technician via a telephone call, that my house falls under a grey area for signal. Do I get compensated for a non working mifi data contract since July 2017 & for the contract to be cancelled due to Breach of Contract?
's updateReviewer Update
06 Dec 2017, 07:41Now that the signal has been attended to, I would like to know how I am going to be compensated for the 5 months of payment for my unused data????????????????
's update06 Dec 2017, 07:41
Reviewer Update
Now that the signal has been attended to, I would like to know how I am going to be compensated for the 5 months of payment for my unused data????????????????