Selldirect and Telkom

Last year November 2017 i was FORCED to upgrade my Telkom wireless LTE contract. After consulting Telkom regarding this they said it was not necessary or required to upgrade. After finding this out i called Selldirect to lay a dispute because Telkom cannot help with this apparantly. My dispute after several weeks was finally resolved but not my contract will be put on prepaid so i am left with nothing.

So because of the mistake i now have to phone Telkom and make some sort of arrangement even after Selldirect **** to me over the phone. A company like this should not be allowed to operate. I think this is absolutely ridiculous and if this is who Telkom deals with then i don't think i would use them again in the future.