SELL IT

I bought a voucher at FNB hoping to recharge my mobile, I selected Telkom and waited for it to ask me to input my number but it didn't , instead it produced an ATM receipt in Afrikaans although I selected English, I struggled reading that this was in fact a landline voucher, I then called their call centre hoping to find assistance in exchanging the voucher for a mobile voucher or getting a refund and the girl on the line said ' I SHOULD SELL IT' it ddnt matter that I knew no one who still uses the Telkom landline she still persisted in responding nothing else but 'SELL IT MAM' I AM UTTERLY DIGUSTED WITH TELKOM AND THEIR LACK OF TRAINING THEIR AGENTS WITH EMPATHY, WHEN I ASKED HER TO CALL HER MANAGER SHE SAID THERE WAS NO ONE REally!!!!!!!!!!