1 reviews | Active since Apr 2015
Sell Direct Repairs
I purchased a Tablet over the phone via Sell Direct on a telkom contract in Nov 2014. The tablet i never used and i returned for repairs as the sim was not the correct size In Jan 2015. I have been paying my bill every month for no benefit at all. i never used a kb on the contract as i don't have the device. i have sent in excess of 50 e-mails made about 40 calls visited the store 18 times and i still don't have my device or a positive answer as to when i will get my device back. i forgot to mention that i was forced to pay a handling charge as well which i did and was told i will get my device within 7 days. this was two weeks ago. <br> <br> I cant win this for the simple reason that there is no number you can call to get Sell Direct to assist as it is a call centre selling contracts,with no after service assistance.<br> <br> Please do not deal with either Telkom or Sell Direct.<br> <br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102421.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102421.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
