Sell direct marketing and telkom mobile uselessnes

Was called by sell direct marketing on behalf of Telkom Mobile and offered a contract with regards to wifi. Completed everything agreed to contract was read terms and conditions and was promised my home office Reuter in 3 days. Called sell direct and they can't find my details or my contract.confirmed details of an employee who called me I have a reference number but that doesn't help because they don't work with reference given to you,was promised to be called by a manager and that did not happen. Called back a week later and was asked to call telkom mobile, they can't help me because it's not on they system so was asked to call 10213 at telkom help desk and they can't help and asked me to call telkom mobile again and they still could not help. Called sell direct marketing again last week and was told an agent would get back to me and thus far just no one has called me. Telkom mobile gave my details because I currently have a number with them and what I don't understand is they offer me a service on which they cannot follow through with. There's just no joy in calling any of them back because I will just again be made empty promises or pushed from pillar to post.