1 reviews | Active since Apr 2015
Selfish company
Giving Telkom a rating of just one star is under rated.
How i am going to cancel my final contract, im glad i did not take out another last month when ot expired.
- i didnt pay on time for the router contract, but the debit order kept comming off 3 times days in a row, when Telkom found no cash in my bank account. Called in to make payment arrangements, i was told penalites were 600 + the 350 contract amount. Making that 900. I was goong to let is slide but im not. No where in my contract does it say u will re attempt to redebit me over 3 time and every time u find no funds charge an amount of 206.
Point 2 I cant connect to the router.fine i owe I cant connect to my normal prepaid sim card after loading 10gig data, it still takes me to the Out of bundle page, restarted/switched to flight mode/ i cant work frm home becoz of this. Yet your ****** network says "Stay home RSA" I the sim i paid off i can connect with no problems at all, clearly the problem is with you Telkom.
Tell ur IT specialist i said, that screen that takes me to the Out of bundle page, they put it there but did not check if all steps followed would work for customers because it dont. How do u offer trouble shooting steps which u have not even tested out.
Useless. That 3 debit order fee of 206 ill take it up wit the ombudsman because i know u cant be redebiting an account 3 times in a row.
MaryAnn N ***
