Seems they forgot?

<p>Good day.</p> <p> </p> <p>I reported 2 faults to Telkom, one for the adsl line and one for a seperate phone line.</p> <p> </p> <p>ADSL line reported on 22-02-2017</p> <p>Phone line reported on 27-02-2017.</p> <p> </p> <p>There has been no progress or update on the faults expect the "we are aware" messages.</p> <p> </p> <p>How do i go about getting feedback on what is happening, as 10210 is no help.</p> <p>Also, they probably going to expect full payment on the accounts even when their has been no service for 2 weeks already?</p> <p> </p> <p>Faults reference numbers as follows:</p> <p>ADSL: 129CTK220217</p> <p>Phone: 252CTZ270217</p> <p> </p> <p>Help please</p> <p>These lines are for a business :angry:.</p>