Seems I have sung praise to soon

This is a follow on to SM194035 but a new issue....<br> <br> The old LTE equipment was sent back and a new set was sent to me. This was installed, still nowhere near the 80/90mb mark that others are getting though.<br> <br> Regardless, we were told that the previous deal will be cancelled and bill disregarded and that the new deal would be what we are actually meant to be billed due to the previous equipment being faulty. I just got debited for the old equipment... I called Telkom and queried this only to be told by Nqobile Madlala that I now have 2x sim cards active for these deals. She emailed Peter Ramdeen about this, no reply. I emailed Peter Ramdeen about this again, no reply.<br> <br> I am honestly just regretting even looking at this product at this point. The product failed badly the 1st time, half speed the 2nd time and now account issues. Is there ever going to be a point when I actually get what I paid for and not have account issues? This is just unbelievable! Sort this out or just take all your equipment back for good, I have had enough!<br> <br> Regards<br> Sarah