WS
Werner StrAA1/4mpher

1 reviews | Active since Aug 2015

21 Aug 2015, 11:15

Seem Telkom wants to shut down

Hi I've had a fault reported since 9 July 2015, present date 21 August 2015 and counting. Fault ***. The DSL Line connection has been bad with high noise ratio, leaving the connection unreliable, and the voice part of the line non-existent. Fault has been escalated and gone past escalation deadlines repeatedly, despite being marked as urgent due to time lapsed on this. Seems Telkom is a sinking ship, so take my advice and move your business connections from them, as when it goes down with telkom, it seems it will stay down now matter weather you are a long standing paying client or not. That or they had in their briliance gone and retrenched the staff, that actually get the product to the client, wich is a great strategy for closing ones doors. So be warned to this trend.

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Replies (1)
Telkom
Telkom's reply21 Aug 2015, 12:03
Official
Hello Strumpherius,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM136865

Regards
Luleka
Telkom Social Media Team