See attached screenshot
<p>This is exactly what happened to me! (Just different amounts) I have the same contract. When I tried several times to contact Telkom, no one could help me or there was no answer. Even sent an e-mail. </p>
Good day Angelique ,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Angelique ,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***9.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
I received an sms from you informing me that the lot Will only be set on 1 June and that I am still liable for the payment of the other funds that just keep increasing. This is unfair (since I called the day after I received the router to set the limit). This was your mistake, not mine. I refuse to pay for your mistakes. I am also very unhappy that all you did was sms me. You did no effort whatsoever to assist me or solve the problem.
I received an sms from you informing me that the lot Will only be set on 1 June and that I am still liable for the payment of the other funds that just keep increasing. This is unfair (since I called the day after I received the router to set the limit). This was your mistake, not mine. I refuse to pay for your mistakes. I am also very unhappy that all you did was sms me. You did no effort whatsoever to assist me or solve the problem.