KH
Karen H
1 reviews | Active since Aug 2013
31 Oct 2017, 11:30
SECURITY!
When I logged in to view my account details and summary for my home account I discovered alternating between call lists, summary and details I see other peoples details!!! Think its a session cashing issue on that site. I've been trying to report it at call center 010210 and they simply sent me through to the repair department. Naturally that department doesn't report faults :( no sorry call the call center again...really!
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Replies (2)
Telkom's replyOfficial
02 Nov 2017, 13:03Hello hechteka
This response serves as confirmation that your query has been received, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance. We do apologize for the inconvenience caused.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
Telkom's reply02 Nov 2017, 13:03
Official
Hello hechteka
This response serves as confirmation that your query has been received, please provide us with your Affected number, ID number, and also please confirm your alternative contact number for assistance. We do apologize for the inconvenience caused.
Kind regards
Ntombi
Telkom Social Media Team
Best regards,
KH
Karen H's updateReviewer Update
02 Nov 2017, 14:03Hi There
You wouldn't need this details since anyone logged in on there account will have the same issue but you can contact me if you like my home number is ***, id *** and alternative ***
KH
Karen H's update02 Nov 2017, 14:03
Reviewer Update
Hi There
You wouldn't need this details since anyone logged in on there account will have the same issue but you can contact me if you like my home number is ***, id *** and alternative ***