SECOND TIME IN TWO MONTHS WITHOUT ANY LINES

OUR FONES JUST DIED ON US LAST WEEK WEDNESDAY. SEEING THAT WE ARE DEPENDANT ON OUR LINES TO CONDUCT OUR BUSINESS I REPORTED IT IMMEDIATELY. UP TO DATE IT HAS STILL NOT BEEN RECTIFIED. AFTER NUMEROUS CALLS TO TELKOM I AM TOLD THAT THEY ARE STILL WITHIN THE 3 TO 6 DAY TURNAROUND TIME. SERIOUSLY?! SHOULD WE GET LEGAL HELP? SURELY BUSINESS LINES SHOULD BE A PRIORITIY TO THEM? THIS LACK OF SERVICE AND COMMITMENT TO CUSTOMERS ARE NOT ACCEPTABLE. WHAT ARE WE PAYING FOR? IT IS TIME THAT THERE MORE TELECOMMUNICATION COMPANIES ARE ALLOWED TO TRADE TO GIVE THEM SOME COMPETITION. THEY WILL CLOSE DOWN IN A RECORD TIME!! WE ARE LOSING BUSINESS AS A RESULT OF THEIR BAD SERVICE AND LACK OF COMMITMENT. AND WE ARE SUFFERING EVEN MORE IN THIS DIFFICULT ECONOMIC CLIMATE AS A RESULT OF TELKOM!!