NP
Nadia P
1 reviews | Active since Jan 2016
18 Feb 2016, 20:38
Second time in a month I'm left without internet
Once again I am without internet when it rains it is my third hellopeter complaint and still no technician has replaced my telkom port on the wall and I am without internet again. If I am left without for another week I will not pay my telkom account because I would have accumalted a down time of more than a month. I find this really unacceptable once more.
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Telkom's replyOfficial
18 Feb 2016, 20:55Hello nadia_za,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Telkom's reply18 Feb 2016, 20:55
Official
Hello nadia_za,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team