SECOND REVIEW - TELKOM

This is my second review regarding this matter and no responds from Telkom to make my experience better. On this stage SMS messages, emails with bills is all I receive from Telkom. I need to contact them every month (I call them every second month though and for this month I still need to contact them, but am still working on my inner self to be calm when I call them again) to request a credit note on my account as no services were rendered. Received credit notes now 2 times from December 2021, but bills still coming through and cannot get it cancelled. Portal is not working as I cannot link my account in order to cancel it there, my contact number that I use for more than 20 years now is not compatible apparently. Soooo, I still will never make use of Telkom again and will fore sure not recommend them to my friends and family. It is now going for the 6th month struggling to get my problem resolved with Telkom. I am even not staying at the address any more that I needed the services for at that time. Hopefully I will be able sorting this out still in 2022. In the meantime because of this my credit score is influenced, because I am not paying the bills that I received and therefore it is busy to have a negative impact on my paying records. According to Telkom I have moneys due and that is not true.