Second major outage in a week

Item: Telkom
Rating: 2
Author: Jonathan M

We lost our voice line and were out for nearly 3 weeks. all sorts of promises and eventually it was fixed (by a PE team!!). within a week we are down again now adsl as well. impossible to get any help other than logging a fault. Two days gone by. How long will we wait this time???

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Replies (1)

Telkom's replyOfficial

27 Aug 2015, 19:11

Hello jonmil,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM139334.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply27 Aug 2015, 19:11

Official