RK
Ram K
1 reviews | Active since Dec 2011
26 Jan 2016, 21:52
Second fault logged in one month
Telkom line stopped working on 31 Dec 2015 and only repaired 8 Jan 2015 . Same fault experienced on 15th Jan. sms sent and no reply received. Further call logged online with reference number and numerous sms follow ups and telephone call made with no feedback to date.
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Telkom's replyOfficial
26 Jan 2016, 22:45Hello RamK,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM192999
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM192999
Regards,
Hilary
Telkom Social Media Team
Telkom's reply26 Jan 2016, 22:45
Official
Hello RamK,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM192999
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM192999
Regards,
Hilary
Telkom Social Media Team