RR
Roxanne R

1 reviews | Active since Oct 2013

06 Jul 2016, 08:19

Second Complaint with regards to Porting of Contact Number

<p>So for the past two weeks I have been in and out of Telkom stores trying to ensure my number is ported. The case was then logged from a store level, which was then escalated to head office.</p> <p>I phoned the head office a few times, been transferred all over the place, and then cut off.</p> <p>After roughly the 4th time, the head office tells me they can’t help even though the case has been opened and someone is looking into it, but two weeks, really???</p> <p>How is it that no one at the Head office can help me, why can no one actually just get this simple instruction correct? I’m honestly sure it’s not that difficult.</p> <p> </p> <p>This is the second Hello Peter complaint, hopefully someone can actually take heed and do something for a change.</p>

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