MR
Marilyn R
1 reviews | Active since Jul 2015
20 Apr 2016, 10:42
Second complaint as first on helopeter was not de
i logged a complain on helopeter on 9April which was not complete but deleted on helopeter...I still wait for Telkom to connect my line since 9April after numerous calls!!! No satisfaction!! -Good afternoon Marilyn Retief. Thank you for making a contact with us. This is to let you know that fault *** has been assigned to a Technician. Apology for the delay. Regards Telkom Social Media. ? Only response but no actions....Really??? How long must I wait!!
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Telkom's replyOfficial
20 Apr 2016, 14:55Hello Lynretief,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Telkom's reply20 Apr 2016, 14:55
Official
Hello Lynretief,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team