Second Attempted Theft By Telkom

<p>We have terrible Phone and internet issues in Hilton,Kzn and our business line goes down at least once every 7-10 days.</p> <p>They confirm a fault when they test the line, then they either fix it at the exchange or Call round and Fix it.</p> <p>They often Blame the Hand set so we buy another one only to find the same issue.</p> <p>Just got my bill and for the Second time have been Charged an "Unnecessary Call Out Fee".</p> <p>How the Hell do you agree there is a fault, send us a refference number by SMS and an SMS to say the Fault has been resolved, then add this Fee to our account.</p> <p>Do you think we like spending on average 25-30 minutes on the phone before you answer, just to mess you around.</p> <p>I wont be Paying this Call out fee, so Please reverse it, as you did on my home number after trying to ***** from me for the same issue.</p> <p>The Account number is ********** 90394</p>