Seating and not Giving me proper sservice

Had a contract with telkom 8ta which I even cancelled january, meaning. No more debits after cancellation thts our final agreement, but it was nt followed lyk tht bt the. Other way round,I continued reversing the instalment as advised by one of the officials @ the shop(telkom). <br> <br> Tht was nt much of a disturbance ,the main fuming part is ,the very same account tht I paid up nd cancelled Its handed over to debt collectors,the reason why I met the lady by the name of sinah or Sarah dnt rememba too well at the shop around 15:00 ,telling me she culdnt log in to the system to help me,instead she ws busy drinking a bottle of water,<br> <br> I continued asking tht she must log a call ,she said she culdnt as I am commanding her!ended up by giving me the phone to do it maself ,I struggled about which I had to call,I had no clue when I asked her she ignored me as if I a nothing!<br> <br> I really regret and I jus wish this whole stress can be solved,<br> <br>