Sea Point Exchange Over Capacity.

Guys,<br> <br> My internet has been down for almost two weeks now. The area's ADSL exchange is way beyond capacity and it seems like Telkom is doing absolutely nothing about it. My internet service provider (AfriHost) informs me that you're not tending to their ticket with you. <br> <br> Is there anyone working on support cases like these? Why is Telkom not actively communicating with anyone? Why has no notification been sent out to all the residents affected?<br> <br> The exchange needs upgrading urgently in Sea Point, Cape Town. This has been an issue for me for over a year (network congestion dependent). Now it's simply completely non functional for me personally. As far as I'm concerned, this is a break of contract with no service delivery to both myself and my internet service provider. <br> <br> Please advise?!<br> <br> I'm in the process of getting the Telkom reference number from my ISP. And will add it to this case in due course.