1 reviews | Active since Mar 2018
***** Telkom
I am so nerve racking and **ssed over Telkom right now ... i just want Telkom to shut down all their so called equipment's and stop dreaming about it's business whatsoever!! The account was telephonically negotiable over 3 years ago ... which was in April 2015. In April 2017, i made a call stating that i'm no longer interested in continuing with the contract with Telkom, one of the consultants assured me that my contract is only going to stop in June 2017. By the end of June, i called again to remind them of my cancellation to take place, and off course i was emailed a cancellation form so that i can start filling it up. To cut matters short ... I waited for over 2 months for Telkom to get back to me but they NEVER did! Imagine having to call them several times with the same thing over and over again!!?? Today, i'm charged R333.24 and i'm not sure why! This complaint is being going on and on, with me reversing my money which was only R45.00 p/m. You guys suck! Telkom owes me R495 for the past 11 months. I did not agree for a contract that runs to over 3 years and doesn't even seem it's gonna end!!!!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi Phindile ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that we tried contacting you with no luck, you are advised to forward the cancellation form to *** for further assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Phindile ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that we tried contacting you with no luck, you are advised to forward the cancellation form to *** for further assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
