1 reviews | Active since Sept 2014
<p>I have been contacted numerous times from Mondo for a Telkom deal. On Friday the call centre agent made it very clear all calls are recorded. I asked him if there were any additional costs. He advised no. Only the monthly cost. I received a sms on the 20th stating an administrator fee will be deducted. I was unaware of this. I phoned customer service. They advised , the contract will be cancelled. Today an amount of R99 has been deducted from Mondo. Is Telkom aware that Mondo is a company with no business ethics? Is Mondo aware they went against the consumer protection act? I have sent an email to customer. Received a reply that someone will contact me 'shortly'.I am still waiting for a call.</p>
Hello DM86
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Noleen
Telkom Social Media Team.
Best regards,
Hello DM86
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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