BL
Bennie L
1 reviews | Active since Sept 2015
02 Sept 2015, 09:41
Scheduled Appointment Not Kept
App**** for new service at shop in Cape Gate shopping center. Received text message on 24/8/2015 scheduling appointment for 1/9/2015 between 07h30 & 16h00 for installation. Ref ***. <br> Took a day leave & waited all day...... needless to say, no one showed up & no word about rescheduling or apology....
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Telkom's replyOfficial
02 Sept 2015, 10:06Hello bennie12345,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141511
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141511
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply02 Sept 2015, 10:06
Official
Hello bennie12345,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141511
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141511
Kind Regards
Zulfah
Telkom Social Media Team