****s you into a contract

I recently took uo a ADSL month to month line with telkom. AFTER installation, before activation I am told for the first time I need to pay an installation fee, but that can be waived if I sign up a contract with them.

Then, my cell nr, surname everything is misspelled on system and no one can fix it, not call centre, telkom cresta or technical.

Cherry on top? Telkom cresta has no manager avail for 3 visits in a row.