********.pay my money back

Since last year 2021 October we claimed for the foune from telkom insurance till date nothing is moving or happening, bt the debit order goes threw evry single mnth for insurance and premium it's abt 36mnths with telkom.wen u go to telkom in secunda the area I'm living dey can't help us or tell us what's the hold up it seems like TELKOM ITS A **** AND WE TURN BLIND EYE ON IT. wen u call those nmbrs no clear answer. We stl hvnt got our Sim card upto dis day.i regret the day I agree to my husband to take the contract and advice him to insure the mobile