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Still no resolution from Telkom's side! It has been a week with less than 1mb/s speed on a 10mb/s line and Telkom has no urgency to resolve. Call center is just as useless and RUDE! And then Tumisang Sedio has the audacity to call customers rude when you try and complain about rude consultants, because you dare to say their service is up to ****.

Learn some customer service s****s my man!! And let's not even get started on the phantom which is the supervisor, Wesley. He is never available, buy will call in an hour which also never happens. What kind of national **** are you guys running? Expecting compensation according to Pro-rata on my next bill as the service I'm currently receiving is not even enough to open your useless app.

Please teach your technicians how appointments work and that if my app says I have a technician appointed to my issue and he will be there between 8am and 4pm, to actually show AND NOT WASTE MY WHOLE DAY