1 reviews | Active since Aug 2019
********, no communication, poor customer service
We bill you in arrears, what a stupid thing to say...
Spoke to a consultant Cupido, said I will put you on hold, dropped the line... There I was left hanging...
Final Notice of CUT OFF: ******************, Pay R301.70 urgently on your Telkom acc at ABSA into NuDebt Trust, Acc ********** Ref: ***************, to stay connected and avoid being disconnected. Call *** .
Account was canceled after 24 months, on the 25th month to be exact... My question is why continue with service but it already went beyond the actual contract...
We bill you on the 1st day of each month, she said... Correction my account was billed on the last day on each month, so is the current one...
You debit my account on the last day and 1st day I expect data on my Sim card, simple... The account in question was beyond 24 months, and was billed for for the full 24 months, when I canceled my account, I never used it coz I was in the Eastern Cape and there's no coverage, January 2021 when I got back to the Western Cape, number had no network, but I was billed on the last day of December 2020. I was happy to reverse my R99.00.
I don't owe you anything, retract the nonsense you sent to NuDebt for collection. And expect me to cancel the current contract coz you are ****** for a business.
