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Hi Telkom

To say I'm angry is an understatement,on the 29th of November my account was in arrears and an amount of R702 and R470 if I'm not mistaken was deducted from my account. I called 3 times if not 5 the following days after that to check if my payment was allocated and even asked your call centre agents to merge my account so that a payment of R348 goes off on my account today. Now I got reassurance from all the customer agents I spoke to that my account will be merged and won't be in arrears since I made the payment. Sometime last week I got an sms saying my account was in arrears and if I made a payment and it's a mistake I should ignore. Which I did. Cause I made payment. But because I know how sneaky you guys are are I kept no money in my account just to be sure that my account would be debited R348 turns out I was right to do so cause the payment that you debited for this month is not the correct one.

I WILL NOT BE PAYING FOR IT. I WILL NOT. I was assured that it would be resolved and that my account would be fine this month. Please cancel the contracts I have with you. I'm honestly Gatvol.

OH and I called their call center AGENTS today and they said they don't see any payment for November on their system. WHAT A LOL.!!!!!